Regional Human Resources Partner US Non-profit Careers – IntraHealth International  

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Organisation: IntraHealth
International
IntraHealth
International is a non-profit organization based in Chapel Hill, North
Carolina, U.S.A. that has been in existence for over 30 years in more than 100
countries and it has empowered health workers to better serve communities in
need. IntraHealth fosters local solutions to health care challenges by
improving health worker performance, strengthening health systems, harnessing technology,
and leveraging partnerships. In collaboration with governments, nongovernmental
organizations, and private- sector organizations around the world, IntraHealth
champions the needs and contributions of health workers—from doctors and nurses
to community health workers to health facility managers—and works to ensure
they have the tools, supplies, information, training, and support they need to
provide communities they serve with the best possible opportunity for health
and well-being.
Job Summary: The
Regional Human Resources Partner implements practices and activities of the
Human Resources Management (HRM) Office in a portfolio of countries as
assigned, providing a full spectrum of HR services and programs linked to short
and long-term organizational needs and objectives. S/he works closely with
IntraHealth Corporate Human Resources and Country Leadership Team/s to support
the achievement of organizational mission, goals, and objectives through the
development, implementation, and management of activities to deliver HR
capacity and infrastructure across projects represented in the region. She/he
serves as a consultant and provides day to day guidance to country project HR
staff and manage their work.
Key Duties and Responsibilities:
·       
Work
closely with the local HR Administrators and Proposal Recruiters with regards
to managing and overseeing recruiting activities:
·       
Job
Description writing and banding
·       
Salary
determination for new hires
·       
Personnel
Action in Ultipro and issuing of Employment Letters
·       
Recruiting
in support countries
·       
Support
country office/project start-up in collaboration with the technical, program,
and project teams
·       
Ensures
that hiring and employment practices are in compliance with organizational and
local standards
·       
Act as a
partner to the organization by understanding the recruiting and interviewing
process; counseling managers on candidate selection.
·       
Promote
and support the organization’s diversity efforts
General Support and
Employee Relations (35%)
·       
Provide
country office/project HR staff both day-to-day operational support and advice
on strategic initiatives to help achieve the organization’s business objectives
·       
Guides
and supports employees and managers across the employee life cycle.
·       
Analyze,
develop, maintain and ensure compliance with HR policies, procedures and
guidelines taking into account the business needs
·       
Act as a
functional expert and liaison with managers, advising and supporting them on
relevant matters relating to HR
·       
Support
project HR staff in managing the New Hire Orientation Program and oversee
effective implementation.
·       
Provides
country/project HR staff and managers HR policy guidance and interpretation.
·       
Oversee
field staff compliance/ethics training and tracking and monitor of timesheet
compliance.
·       
Assist
with the development and implementation of HR policies, guidelines and
procedures
·       
Contributes
to the overall HR organizational effort by assisting other HR Partners and HR
Teams as necessary to support a high performing Human Resources work team
·       
Understand
and guide conversations surrounding country laws with guidance of legal experts
when needed
·       
Ensure
legal compliance by monitoring and implementing applicable human resource
requirements; conduct investigations; maintaining records; represent the
organization at hearings
·       
Conduct
exit interviews track trends and make recommendations to HR Management
Compensation &
Benefits (20%)
·       
Serves
as local and regional point of contact for compensation and benefits,
participates in policy development and implementation,
·       
Act as a
partner to the organization by assisting managers and the Senior Manager of
compensation in updating job requirements and job descriptions for all
positions in their designated department or area
·       
Collaborates
with country/project HR staff to determine salary offers based on approved
salary scales, salary survey data for new positions as well as internal equity
to ensure competitiveness within the local market
·       
Maintain
the organization’s pay philosophy by exhibiting a working understanding of how
pay is derived; explaining and training on pay basics; assist in preparing pay
budgets (if necessary); monitoring and scheduling individual pay actions;
recommending, planning, and assisting with implementing pay structure
revisions.
·       
Support
employee benefits programs by exhibiting a working knowledge of the
organization’s benefits and answering basic questions.
Performance
Management (15%)
·       
Provides
consultation to managers on talent development and performance management.
·       
Ensure
planning, monitoring, and appraisal of employee work results by:
·       
Training
managers to coach and discipline employees
·       
Scheduling
and participating in management conferences with employees
·       
Resolving
employee grievances
·       
Counseling
employees and supervisors
·       
Identifies
training needs, manages and conducts trainings on topics ranging from HR
policies and procedures to professional and leadership skill development
·       
Coach
and support Project HR staff and managers on managing performance in the
workplace.
·       
Support
Performance discussions and Reviews.
Strategic
Partnering (15%)
·       
Act as a
strategic partner to the organization by understanding mission, vision, values
and organizational direction, goals and objectives. Facilitates strategic
organizational meetings and provides advice to assigned organizational
leadership.
·       
Works
closely with country office/ project management and employees to improve work
relationships, build morale, and increase productivity and retention.
·       
Maintain
professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks;
participating in professional societies.
·       
Maintain
employee engagement by being actively involved in employee surveys and focus
groups.
·       
Support
regional staff as an HR Partner and/or mentor/train/coach local HR staff, as
assigned.
·       
Communicate
organizational changes and assists managers and employees, as needed.
·       
Develop
monthly/quarterly metrics to strategically manage staff turnover.
Qualifications, Skills and Experience: 
·       
The
ideal candidate for the IntraHealth International Regional Human Resources
Partner job placement must hold a Master’s degree plus six (6) or more years of
relevant experience; or Bachelor’s degree plus ten (10) or more years of
relevant experience in Human Resource Management or similar field from an
accredited university OR equivalent years of experience.
·       
Demonstrated
experience working with HR leadership to implement process improvements,
policies and HR programs is required.
·       
2+ years
international/multi-country HR experience navigating employment laws,
regulations, and HR best practices is required.
·       
2+ years
administrator or advanced user experience with a Human Resources Information
Systems (HRIS) is required.
·       
Ability
to legally work, without sponsorship, in one of the following countries
required: Kenya, Uganda, Ethiopia, or Tanzania
Additional Skills and Abilities
·       
Must
have demonstrated understanding of local and assigned country’s Labor laws,
Company Act, NGO Act and other relevant laws.
·       
Ability
to gain the trust and confidence of colleagues and to handle confidential
matters discreetly and have experience in conflict resolution.
·       
Ability
to competently assess priorities; manage a variety of complex activities
simultaneously in a time-sensitive environment and meet competing deadlines.
·       
Strong
organizational skills and attention to detail.
·       
Excellent
oral and written communication skills in English and fluency in local
languages; other languages strongly preferred.
·       
Demonstrated
computer proficiencies, including Microsoft Office Suite, especially Word,
Excel, PowerPoint and database management.
All suitably
qualified and interested candidates who wish to join are encouraged to apply
online at the link below.

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