Analyst – Forensic Investigation MTN Uganda

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position;

Main Job Functions;
• Assess Fraud trends and identify best practice in relation to fraud prevention
• Appropriately plan and scope Fintech and GSM Fraud investigations to ensure adequate focus on key investigation areas
Coordinate and carry out Fraud prevention training and awareness for Telco and Fintech staff.
• Plan and coordinate the effective use of proactive data analytics, including Continuous Controls review, preferably through scripts in SQL and ACL exchange.
• Communicate the results of forensic investigations, via written reports and oral presentations to management
• Gather, record and securely retain evidence relating to investigations in accordance with current legislation, codes of practice and the MTNU Fraud risk management framework.
To maintain confidentiality and discretion in carrying out all duties of the position.
• Track status and prepare periodic summaries of fraud trends as appreciated and from related industry sources to enhance fraud management across the business
• Continuously review the MTNU open API framework and ecosystem for potential exploits/flaws.
• Maintain a fraud incidents, intelligence and losses database. Supporting with the dissemination of timely and concise intelligence to relevant teams across the GSM and Fintech environments
Perform root cause analysis of fraud incidents and follow through on implementation of agreed actions to ensure required improvement or resolution of weaknesses.
• Prepare fraud risk alerts based on identified root causes for dissemination to other MTN operations.
• Implementation of fraud trend analysis to ascertain emerging and existing fraud risk areas based on complete and potential loss data
• Liaise closely with Uganda Police and monitor cases handed over to them for court processes ensuring that exhibits used in court are returned to MTN Uganda.
• To conduct formal recorded interviews with suspects and witnesses in accordance with current legislation and codes of practice
• To conduct witness interviews and take concise statements in accordance with current legislation and codes of practice
To take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with current legislation and codes of practice
• Support in the performance of Fraud risk assessments and other proactive fraud risk management initiatives.

Education:
• Bachelor’s degree in Statistics, Telecommunications Engineering, Accounting, Finance or Information Technology.
• Professional qualification in any of the following Forensics/Fraud examination/Information security Certifications; CFE, CFCE, CHFI, GCFA, CISM, CISA, , CEH
• Experience in performing professional fraud investigations including the use of digital forensics tools e.g. Encase, FTK
Certification in Encase DF120-Digital Forensics Foundation
• Certification in Encase DF240-Building an investigation
• Experience in use of CAATs Preferably ACL
Experience:
• Technical working experience in the Fintech and GSM environment
• Minimum of 3 years’ experience covering Fraud Detection, Prevention, and Investigations
• Experience liaising/dealing with Law enforcement agencies
• At least 3 years’ experience using Analytics techniques and tools i.e. Big Data analytics
• Experience in high transaction digital environments
• Previous exposure and experience using digital forensics software e.g. Encase

Other Training/ Skills and Competencies:
• Strong analytical skills;
• Excellent Interview, interrogation and listening skills
• Data mining, extraction and analytics
• Prior practical experience in occupational fraud investigations
• Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.
Strategic understanding of the Telecommunications environment including Fintech.
• Effective oral, presentation and written communication skills.
• Exemplary Planning and Time Management skills.
• Must have attention to detail.
• Possess strategic thinking abilities
• Mature persona with the highest degree of integrity, honesty and trust
• High levels of confidentiality, Proven planning and organizational skills
• Ability to maintain composure under pressure while meeting multiple deadlines