Demand and Supply Planning Manager ENGIE Energy Access

Job Purpose/Mission 
The Demand and Supply Planning Manager is the link between the demand and supply side of the business. The incumbent is responsible for demand management and aggregating such for ordering of products and materials from suppliers to delivery in sales countries. As part of the S&OP team, the D&S Manager plays a critical role to drive the process, implement tactical elements of the S&OP, and enables countries to meet both their revenue and profitability targets by optimizing inventory ordering and stock holding.
You are a planner, and an achiever, driven by both short term and long-term delivery of key process milestones within stringent timelines.

Responsibilities
• Custodianship over the sales and operations planning process and tools to deliver acceptable inventory orders per country based on sales forecasts; plan, aggregate, run approval process for orders, disseminate order information.
• Demand planning including review sales historical and forecasts with local teams, review technical center spares/swap consumption vs Quality failure rate to optimize inventory turnover), integrate New Product Introductions (NPI) into demand planning, review B2B Sales integrate into demand plan – conduct scenario-based analyses to evaluate launch options and develop contingency plans for new products, including Phase-In/Out of products.
• Build product volume forecasts based on historical demand information (or statistical model) & Marketing intelligence (future commercial insights) & product mix forecasts based on historical mix information performances.
• Supports Regional Sales and Operations Planning (S&OP) process with marketing/sales and commercial finance to align market and financial requirements with manufacturing/Supply capabilities.
• Manage the weekly MPS (Material Planning System) updates and process to control end-to-end supply chain view.
• Create and track replenishment orders and shipments for continuous supply of stock to countries to ensure availability; mitigate on key service levels risks and countermeasure on backorders.
• Load, maintain and ensure integrity of item-level product forecasts in E2E Planning System
• Responsible for translation of Demand Plan into USD value spend Plan in partnership with Finance based on latest supplied COGS information; identifies gaps between latest financial plan and demand plan defining and driving actions to understand/reconcile key differences.
• Support key metrics: customer service, inventory metrics (gross/net dollars, WOC), and Slow Moving/Obsolete (SLOB) inventory, Back Order Value ($) & on time adherence to S&OP cycle – all in partnership with supply chain partners, and markets.
• Create and maintain a centralized shipment tracking records and status for all countries; issue regular information to country operations on upcoming shipments, trigger dates for pre-assessment and verification, and destination port arrivals to avoid port storage and demurrage costs. Track estimated date of arrival at Country warehouse.
• Ensure strong alignment with global/regional/country partners on key S&OP touchpoints including demand validation and sign-off processes – hold pre-S&OP meeting with each country to deliver cyclical demand plans – coordinate order approval meeting with top management stakeholders.
• Lead and participate in projects that directly affect the planning and ordering function including inventory management projects, reducing inventory shrinkage, increasing turnover, improving inventory management data accuracy.
• Create and implement metrics to measure on time ordering of materials both for sales and warranty fulfilment by the countries, and order fulfillment by the Upstream supply chain; reconcile actuals vs. plan.
• Create awareness and training for countries on improvements / evolutions in the ordering process.

Knowledge and skills 
Experience:
• Minimum 5 years of experience in supply chain/operations management, demand management/planning.
• Skills in data analytics, forecasting, production planning, inventory management
• Technical knowledge of formulating policies, processes and procedures suiting multiple operations to increase efficiency of the planning function.
• Ability to work with cross-cultural teams and bring together diverse teams – cut through barriers to achieve compliance.
• Ability to direct supply chain team’s efforts in identifying critically overstocked inventory with short shelf-life and propose solutions.

Qualifications:
• Minimum bachelor’s degree in operations and supply chain management or other closely related fields such as industrial management/engineering.
• A master’s degree in business management or financial management is an added advantage.
• Certifications in supply chain planning such as CSCP, CPIM, CLTD, CIPS, or other relevant supply chain management association certifications.

Language(s): 
• English
• French is a plus (for West Africa)