Job Title: Sales Consultants (Several Job Opportunities)
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Sales Consultants will sell products in accordance with the business needs and to facilitate the development of customer loyalty through customer management and to consistently portray a professional image.
Key Duties and Responsibilities:
- Generates leads, builds new and maintains existing customer relationships for walk-in customers.
- Assesses client service requirements and resolves accordingly
- Migrates customers to digital platforms.
- Attends to customer queries within set timelines and escalates those that cannot be resolved to relevant departments.
- Logs all queries, complaints and Queries on Salesforce.
Qualifications, Skills and Experience:
- The applicant for the Stanbic Bank job must hold a Bachelor’s Degree in Business, Commerce or a related field
- Previous branch banking experience
- Understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
- Familiar with the legal aspects regarding cash handling.
- Knowledge of the functions of other departments within the branch
- Experience in customer service roles
- Good verbal and written communication
- Pays attention to detail
- Diplomatic, able to handle pressure/conflict
- Results-orientated ( target driven across all KRAs)
- Good numerical ability
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity is encouraged to Apply Online by visiting Link below.