Head of Program Implementation – Oosy Educate!

Position Overview
Educate!, the largest youth skills service provider in East Africa is looking for a dynamic and enthusiastic Head of Program Implementation (HoPI) for Out of School Youth Programs to drive the growth and Implementation of our out of school youth products in Uganda towards a scale journey contributing to the broader organization vision of impacting millions of Youths across Africa. As a HoPI, you will oversee programs Implementation strategy to co-create implementation processes and strategies while building strong culture and execution through team leadership, while leading collaboration with other departments for smoother delivery of an impactful user experience in an efficient manner through financial oversight.

Performance Objectives
Program Implementation Strategy (35%)
• Lead the co-creation and validation of scalable program delivery model options with program managers and frontline teams
• Oversee development of program standards, delivery model systems and management tools
• Experiment with implementation strategies that spur breakthrough ideas around recruitment and program delivery.
• Use information & lessons from sprints, experiments, & pilots to inform the program design and implementation strategy for OOSY & high school graduates bootcamps
• Plan and lead program strategy development by leading team retreats, ensuring documentation and communication of strategic decisions.
• Evaluate plans & staffing structure to be in line with an agile/scrum organization structure.

Team culture & Program Management (30%)
• Establish structures that build a high performing and culturally aligned team that uses data in a psychologically safe environment. Build Leadership Mindset and brand ambassadors among programs teams from top to bottom including contractors.
• Manage the Program management team to achieve program objectives through team routines, retreats, priority direction and data driven leadership among other initiatives.
• Instill a culture of cost effectiveness and thinking about scalable costs as teams develop budgets and proposals.
• Develop clear performance expectations, leading a co-creation process for frontline team recruitment process, and building performance management systems
• Model and promote Educate!’s cultural tenets. Establish a mentor-centered management culture. Ensure honesty and integrity of management style and information.

Collaboration & System Development (20%)
• Approve program procedures and handbooks while building effective communication channels across programs and operations teams
• Identify areas that need new systems, co create with the team & improve on already existing systems
• Collaborate with M&E, Design , Monitoring, tech to close gaps on strategy and implementation. This can be through but not limited to implementing the rapid assessment process for agile learning
• Collaborate with field Ops to ensure last field mile timelines are planned and met to ensure better program user experience.

Financial Oversight (15%)
• Co- develop program cost models that indicate the cost per Youth with the managing Director during the planning cycle and share proposals to the Managing director bring the biggest product cost drivers down
• Co- develop program budget with the Program manager and efficiently utilize -/+5% expenditure rate.
• Coach managers on how to review org-wide financial reports and department specific budget vs. actual reports (budget trackers) to ensure proper use of funds. Submit revised budgets to Managing Director and suggest budget management growth areas

Qualifications
• Looking for a steady highly organized strategic thinker & operational planner with at least 5 years experience owning and managing programs while building/improving necessary processes/systems
• Experience working in youth or entrepreneurship related programs at a start-up or social enterprise is preferred.
• Managed a diverse team for at least 3 years building culture for high performing teams. Can thrive in a very agile/ adaptive environment.