Job Title: Officer, Forex Outward Payments (Fresher A’ Level Customer Service Jobs)
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Officer, Forex Outward Payments will handle all telephonic, email and fax queries relating to merchant statements (e.g., paid or unpaid invoices / debtor age analysis), merchant remittances and general merchant enquiries (e.g., updates merchant banking details, etc.) for payments received. To contact merchants in order to obtain outstanding invoices as detailed on the VIP report supplied by the Fleet system.
Qualifications, Skills and Experience:
- Type of Qualification: Secondary/High school/A levels/Matric
- Experience Required
- Business Solutions
- Business & Commercial Banking
Behavioral Competencies:
- Checking Details
- Conveying Self-Confidence
- Documenting Facts
- Examining Information
- Following Procedures
- Interpreting Data
- Managing Tasks
- Producing Output
- Showing Composure
- Team Working
- Upholding Standards
Technical Competencies:
- Active Listening
- Diary Management
- Query Resolution
- Risk Identification
- Risk Reporting
- Verbal Communication
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.