Branch Operations Officer Absa Bank

To plan, manage and monitor the implementation of operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes
Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting Education Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)