Asaak strives toward unlocking the economic potential of marginalized small and medium business owners by bringing together a team of individuals with a wide range of backgrounds and a passion for fintech. Asaak is equipping business owners and journeying with them to their bigger dream.
In this regard, Asaak is seeking the services of an experienced, talented, knowledgeable, and enthusiastic professional to become part of its team as indicated below:
Reports to: HR & Administration Manager
Job Summary:
The job holder will be responsible for managing and handling the day-to-day HR activities. He/she will be a liaison between the organization and the employees
Duties and Responsibilities:
HR Strategy, policy, and implementation
- Review and draft HR operational policies, processes, procedures, and documents.
- Monitor the implementation and ensure compliance with HR policies, procedures, and processes in line with the HR Manual and Asaak guidelines.
Recruitment and onboarding
- Coordinate the recruitment process by submitting job postings, shortlisting candidates and scheduling job interviews
- Compile and maintain an applicant database (CVs).
- Compile and shortlist job applications as per the required criteria.
- Prepare and submit bi-weekly updates of the recruitment status to the HR & Admin and recruiting managers.
- Organize interviews and follow through on hiring procedures in line with the recruitment procedures.
- Conduct background and reference checks of shortlisted candidates in line with the recruitment procedures.
- Conduct and coordinate orientation/onboarding of new employees into the organization.
- Organize and prepare new-hire packages, equipment, and placements in line with the position requirements.
Performance Management
- Coordinate and ensure timely performance evaluations for all staff in line with the performance management procedures.
- Provide technical support during the performance review process when need arises.
- Follow-up and initiate reminders to line managers to conduct performance evaluations.
Recruitment and onboarding
- Participate in and conduct training needs assessments in line with the HR department guidelines
- Review, identify and compile training needs in line with HR department guidelines
- Update the training calendar in line with the training plan and HR department guidelines
- Participate in planning and organizing training sessions in line with the training calendar and related activities
- Monitor the implementation of training initiatives in line with the departmental guidelines.
Compensation, benefits and Employee Welfare
- Coordinate staff and dependent enrolment in the medical insurance scheme, monitor staff medical coverage and ensure that the scheme is functioning well.
- Handle employee requests regarding human resources issues, rules, and regulations.
- Handle employee complaints and grievances in line with company policies and procedures.
- Act as the liaison between the HR department and employees.
- Serve as point of contact with service providers and management
- Liaise with the medical service provider to resolve any issues with the services.
- Monitor utilization, compile and submit quarterly reports to HR and Admin manager of the insurance scheme performance.
HR Administration and Records Management
- Maintain and update employee records, HR files, and databases in line with HR departmental guidelines.
- Coordinate leave management and keep track of the leave utilization schedules
- Provide clerical and administrative support in the day-to-day operations of the HR function in line with departmental guidelines.
- Ensure smooth, accurate communication and prompt resolution of requests and questions.
- Monitor staff contract’s expiry dates and renewals and update the register accordingly.
- Ensure the presentation, dissemination, classification and archiving of administrative and Human Resources documents.
Payroll and Benefits Administration
- Prepare monthly payroll information and submit to the HR & Admin Manager by the 21st of every month’s payroll
HR Audit
- Provide the relevant documents during Audit exercises in line with the company guidelines.
- Review and conduct file audits to ensure that all required employee documentation is collected and maintained.
Disciplinary and Grievance Handling
- Receive, and document day-to-day staff grievances and escalate to HR and Admin Manager for management.
- Maintain records related to grievances, and disciplinary actions.
Exit Management
- Coordinate the finalization of the exit process by supporting staff to complete the necessary paperwork such as; Exit Interviews, end of contract discharge forms.
- Communicate, follow-up, and ensure that staff are removed from the Health Insurance scheme and related schemes accordingly.
HR Reporting
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc).
- Perform other duties as assigned by the supervisor
Qualifications and Specifications
- Bachelor’s Degree in Human Resource Management, …….
- At least 1 year of proven work experience as an HR Assistant or a similar role in the HR department
- Knowledge of basic employment laws and regulations
- Familiarity with HR software/systems and procedures.
- Excellent knowledge of computer usage and Google applications
Required skills.
- Excellent communication skills
- Ability to multitask and prioritize tasks
- Ability to maintain sensitive and confidential information
- Ability to work well in a team
- Flexibility and adaptability
- Strong problem-solving skills
Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 13th June 2025 by 5:00 pm addressed to
The HR & Administration Manager
Asaak Financial Services Limited
P.O.Box 27935
Kiwatule, Uganda
Email: careers@asaak.co
While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.