Transport Coordinator DHL Group

Support the transport office in document management, onboarding of subcontracted fleet and reporting on all subcontracted requirements

Key Responsibilities

• Filing of documents
• Report generation and KPI tracking
• Communicating with the drivers and transporters on key company requirements
• Planning on rest and leave days
• Updating of transporter files
• Recording of incidents and accidents relating to transport operations
• Coordinate toolbox meetings for drivers
• Documenting the transporters / drivers’ issue including complains and reporting to the transport supervisor Transport customer care to distributors and internal customers
• Reports on fleet operations
• Updates on incidents and accidents events
• Assisting security, client on regular updates on planning and truck routing
• Follow up with warehouse on the execution of planned orders.
• Share daily reports on activities done
• Attend operations and safety meetings
• Good customer care
• Review driver pre inspection sheets and share highlights of reported defects for closure.

Qualifications & Experience

• Degree in a Transport and Logistics Management Or related field
• 3 years in similar role
• Knowledge of Health & Safety requirements
• Excellent organizational skills
• Computer literate

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviors based on feedback.
• Takes personal responsibility for career and development.