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Customer Care Agent (Several No Experience Jobs) – HGO Uganda

Job Title:  Customer Care Agent (Several No Experience Jobs)

Organisation: HGO Uganda

Duty Station: Kampala, Uganda

 

About Organisation:

HGO Uganda is an e-commerce platform launched by a subsidiary of China’s Goods Products Company Group Ltd. It aims to revolutionize the Ugandan e-commerce landscape by connecting suppliers, businesses, and consumers in a streamlined, mobile-first ecosystem. HGO Uganda is focused on a Supplier-to-Business-to-Consumer (S2B2C) model, which aims to reduce costs and improve efficiency by directly connecting suppliers with businesses and consumers.

 

Job Summary:   HGO Uganda is hiring Customer Care Agents

 

Key Duties and Responsibilities:

  • Respond to customer inquiries via phone, email, and social media.
  • Resolve customer complaints efficiently and professionally.
  • Provide product/service information and support to clients.
  • Maintain accurate records of interactions and transactions.

 

Qualifications, Skills and Experience:

  • Must have experience in any field (customer service experience is an added advantage).
  • Strong communication and interpersonal skills.
  • Ability to work under supervision.
  • Good problem-solving skills.

 

Salary: UGX 300,000 basic

Allowance: UGX 100,000

 

How to Apply:

To apply for either position, send your CV to:  apply@jobsportal-career.com

 

NB: Only shortlisted candidates will be contacted for an interview. Apply now and be part of a growing and professional team!

 

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