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Fresher IT Support Officer Jobs – Mkazipreneur

Job Title:  IT Support Officer (Fresher Jobs)

Organisation: Mkazipreneur

Duty Station: Kampala, Uganda

 

About Organisation:

Mkazipreneur is a leading network for women entrepreneurs in Africa, dedicated to promoting and empowering women in entrepreneurship. The platform offers affordable resources, advice, motivation, events, and a supportive community for female small business owners.

 

Job Summary: Mkazipreneur is looking for an experienced IT Support officer to provide technical support while also managing the company’s website and e-commerce platform.

Key Duties and Responsibilities:

  • Provide technical support for hardware, software, and network issues (desktops, laptops, printers, mobile devices).
  • Install, configure, and maintain operating systems (Windows/macOS),
  • Microsoft 365, and business applications.
  • Assist with user account management (Active Directory, email setups, permissions).
  • Maintain and update the company website (content, images, blog posts).
  • Ensure website performance, security, and uptime (monitor backups, SSL certificates, plugins).
  • Work with developers on technical improvements.
  • Administer and maintain the e-commerce platform.
  • Manage product listings, pricing updates, inventory syncs, and payment gateway configurations.
  • Troubleshoot checkout issues, shipping integrations, and third-party app conflicts.
  • Monitor site performance, load speed, and security patches to prevent downtime.

Qualifications, Skills and Experience:

  • Bachelor’s degree in IT, Web Development, or related field
  • 2+ years in IT support
  • 1+ year managing websites/e-commerce platforms.

How to Apply:

To apply, send CV to: info@mkazipreneur.org

Deadline: 14th July 2025

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