Job Title: Relationship Supervisor – Youth
Organisation: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Manager Women in Business
About US:
Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 35 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The Relationship Supervisor – Youth is accountable for developing Youth and offering them Banking and financial advisory & for achieving sales performance against targets for the Youth segment, examining growth opportunities, enabling sales improvements & product mix development.
Key Duties and Responsibilities:
- Maintain relationships with Youth and ensure that services delivered meet client expectations.
- Assess credit requests in conjunction with the credit department in line with the Banks credit standards, policies, procedures and practices and recommend action to the credit department and committee.
- Initiate and coordinate development of action plans to penetrate new markets.
- Carry out activities that enhance and promote good public relations and image by giving friendly and efficient services to Youth.
- Perform, promote and maintain the highest standards of customer service in order to maximize returns from exist from existing relationships.
- Implement, and administer business growth programs as necessary to maximize personal Banking profitable sales of all Bank products & services. This would include developing direct customer contact and relationships with Youth.
- Develop, implement, and administer sales programs as necessary to maximize contribution of the Youth to the Bank’s B/S and P&L.
- Carry out sales visits to existing & potential Youth and identify sales leads and report.
- Ensure Sales growth in the various product portfolios by organizing and conducting sales campaigns.
- Maintain and update information on the company’s products or services (work closely with marketing, distribution, & institutional Banking sections of the Bank.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
- Relevant Practical training in business growth in the financial services sector
- Must have critical thinking, analytical, attention to detail and problem-solving skills.
- At least two years of experience in a Banking or similar environment.
- Excellent networking skills and a sound knowledge of the banking environment.
- Advanced, computer literacy, numerical skills and statistical skills.
- Team player, ability to work under pressure and in position to exercise excellent judgment.
- Strong analytical skills.
- The ability to communicate clearly in a professional manner is deemed essential.
- Ability to build functioning working relationships across organizational, Corporate and cultural boundaries
- Ability to take decisions and progress towards goals in conditions of uncertainty.
- Ability to demonstrate positive image and up hold FTB values.
- Must be a person of integrity.
NB: The position carries an attractive salary and benefits package.
How to Apply:
All Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 8th August 2023
Please note that in line with the Bank procedures, no job offers are made online.