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IT Help Desk Support Engineer Jobs – Organisation: Norvik Hospital

Job Title:    IT Help Desk Support Engineer

Organisation: Norvik Hospital

Duty Station: Kampala, Uganda


About US:

Norvik Group (Hospital and Enterprise) owns Norvik Enterprises Ltd, one of the leading Importers and distributors of pharmaceutical & medical products in Uganda and Norvik Hospital.


Key Duties and Responsibilities: The Employee shall have the following duties, which will be aligned to meet the Employers strategic vision:

  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Monitoring and maintaining computer systems and networks
  • Repairing and replacing equipment as necessary.
  • Maintains system capability by testing computer components.
  • Prepares reference for users by writing operating instructions.
  • Maintains historical records by documenting hardware and software changes and revisions.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Possibly training more junior staff members.
  • Perform any other functions as may from time to time be assigned by the supervisor.

Qualifications, Skills and Experience:

The applicant should have one to three years of related work experience


How to Apply:

All candidates should apply online at the link below.


Click Here


Deadline: 31st May 2024


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