Job Title: Bancassurance Lead Generator
Organisation: Absa Group Limited (formerly Barclays Bank UK)
Duty Station: Kampala, Uganda
About US:
Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Job Summary: The Bancassurance Lead Generator will achieve agreed sales targets in line with the business objectives through pro-active selling of Bank’s consumer lending/ Retail asset and liability products.
The jobholder will be responsible for business development both with new and existing customers where they are expected to grow the respective branch asset and liability book.
Key Duties and Responsibilities:
Sales to Retail customers with operational rigor and compliance with KYC requirements: (90%)
- Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of Bank’s Insurance Products to meet set sales targets.
- Provide direct “hands on” sales support (quality lead generation and effective follow up) to generate and convert quality leads into sales.
- Submit and check correctness of the completed application forms of different products in line with Bank policies and requirements to line manager for review
- Comply with general Operational risk & Rigor requirements e.g., Health & Safety standards and security of premises, KYC, and anti-money laundering regulations
Customer Service (5) %
- Provide excellent timely customer service in line with Absa values and policies
- Resolve customer queries, complaints and process their applications within the bank’s service level agreements.
- Escalate any unresolved queries, or queries not resolved in a short period of time to the Line Manager.
- Build relationships with internal service providers (Operations and the KYC Helpdesk, credit unit) to ensure a quick turnaround time of escalated queries, complaints, and submitted product applications
Qualifications, Skills and Experience:
- The applicant for the ABSA Bank job must have Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
- First degree or diploma or relevant experience in a front-line banking sales/marketing/service environment.
- Role requires pro-active sales generation, and the role holder will be required to spend a lot of time in the field making sales pitches to potential customers
- Certificate of Proficiency in insurance
- Competitor product sales experience is desired
- Minimum of diploma OR equivalent
- Experience of competitor products sales advantage
- Basic knowledge of the bank’s products and services advantage
- Basic understanding of how the Bank operates advantage
- Knowledge of local banking policies and laws
- Outstanding relationship and interpersonal skills
- Strong selling and negotiation Skills
- Strong Presentation Skills
- Problem solving Skills
- Team Skills
- Communications Skills
- sales focus
Desired:
- Knowledge in Insurance Principles and Products
- Good understanding of the financial services industry.
- Proven sales track record in financial services or related
How to Apply:
All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the link below.
Deadline: 25th February 2023