Job Title: Junior Systems Administrator (Fresher Job Opportunities)
Organisation: Infectious Diseases Institute (IDI)
Duty Station: Kampala, Uganda
Job Code: JSAX001
About US:
Infectious Diseases Institute (IDI) is an independently governed institute within the College of Health Sciences at Makerere University and has the mission “To strengthen health systems in Africa, with a strong emphasis on infectious diseases, through research and capacity development.” IDI has operations across Uganda as well as in a number of other African countries and has a staffing of over 1,000 managing multiple projects in research, clinical services, public health and training.
Job Summary: The responsibilities of the selected candidate will include aspects of server administration, software deployment and integration, resolving tickets and liaising with the IT/IS department within IDI to provide secure, robust and reliable services at our various clinic and research sites. The ideal candidate should be technically competent with excellent interpersonal skills. The responsibilities of the selected candidate will include aspects of server administration, software deployment and integration, resolving tickets and liaising with the IT/IS department within IDI to provide secure, robust and reliable services at our various clinic and research sites. The ideal candidate should be technically competent with excellent interpersonal skills.
Key Duties and Responsibilities:
- Responsible for deployment and maintenance of the Academy’s applications and platforms
- Participate in ongoing daily system monitoring, operation, and administrative team tasks to ensure the proper functioning and usability of all running systems and applications.
- Provide out of hours diagnostic and troubleshooting support as required
- Monitor and report on resource utilization and help to plan continuous process improvement
- Monitor and test application/system performance for potential bottlenecks, identify possible solutions, and work with the team to implement those fixes
- Compile and maintain system documentation
- Assist with development and software rollout
- Participate in systems testing and documentation of results
- Interact with clients at our various implementation sites both in person and remotely
- Researching new technology and making recommendations
- Maintain current knowledge of relevant technologies as assigned
- Participate in special projects as required
- Liaise with Academy collaborators including government agency
Qualifications, Skills and Experience:
- The ideal applicant must hold a Bachelor’s Degree in Information Technology, Computer science or a related field.
- One to two years of experience supporting both Windows and Linux based systems
- Experience in monitoring systems, hardware troubleshooting, fault tracking and resolution, and routine maintenance with recurrent patching
- Understanding of the role of DevOps in a development team environment
- Familiarity with networking concepts and working with Cisco and/or Fortinet systems
How to Apply:
All suitably qualified and interested applicants should apply online at the link below.
Deadline: 30th October 2022