Receptionist responsibilities
• Welcoming clients and students and managing their enquiries
• Assisting in administration in liaising with students, the Head of Language and teachers
• Handling queries and complaints via phone, email and general correspondence
• Taking messages and ensuring they are passed to the appropriate staff member in time
• Maintaining safety and hygiene standards of the reception area
Receptionist skills and qualifications
• Diploma or Degree or their equivalent
• Prior experience with Microsoft Office and typing
• Excellent communication and interpersonal skills
• Punctual, organised and resourceful
• Customer-focused, with a helpful and positive can-do attitude
• Adept at prioritising, scheduling and multitasking
• Ability to handle office equipment (e.g. phones, computer)
• Fast and eager learner
• Excellent English-language skills (spoken and written), basic knowledge of German desirable (or the willingness to learn)
• At least two years’ experience of working as a Receptionist or in a similar position
• Willingness to occasionally adapt to changes in work schedules
We offer:
• A friendly and international working environment
• Health insurance cover of 50% (also for nuclear family members)
• Option to take free language classes, and 15% reduction for nuclear family members
• The work conditions and remuneration are based on Ugandan labour legislation (local employment).
Please send your complete application (CV, motivation letter, copies of academic certificates and two reference letters in one PDF) no later than 30th September 2023 to director@goethezentrumkampala.org . Please use the subject line “Application Receptionist GZK”.
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