Job Description
• Provide technical support to the Stanbic Uganda voice & data infrastructure.
• Configure various network devices & communication equipment such as switches & routers as per the GROUP standards.
• Monitor wide area network links, international gateway, and log, report any faults with the various service providers.
• Maintain an up-to-date inventory of all comms equipment under the infrastructure section. i.e. switches & routers.
• Supervise & coordinate resources, human or otherwise involved in the installation of WAN and LAN links at all Stanbic sites.
• Enforce Stanbic IT security policies & controls in day-to-day network operations as required by GRCB security standards.
• Respond to technical calls assigned to the team in a professional and expeditious manner.
• Ensure compliance with change procedures in day to day network operations.
Qualifications
Minimum Qualifications
Type of Qualification: Degree
Field of Study: Information Technology
Type of Qualification: National Certificate
Field of Study: Information Technology
Experience Required
Technology Operations / Infrastructure Production
Technology
2- 5 years
Thorough knowledge of LAN technologies (switches, routers, wireless and firewalls) including centralized monitoring and management in large-scale, high-availability environments;
Knowledge of large scale LAN/WAN switching and routing implementation and operation with specific knowledge of VLAN, VPN and MPLS networking;
Knowledge of LAN traffic management techniques;
Thorough knowledge of IT infrastructure, TCP/IP, networking and information system security principles, practices and technologies;
Understanding of core Internet routing protocols and services;
Additional Information
Behavioral Competencies:
• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Developing Expertise
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Following Procedures
• Interacting with People
• Meeting Timescales
• Producing Output
• Showing Composure
Technical Competencies:
• Application Knowledge for Support
• Quality Assurance
• Development
• Systems Design
• Service Level Management
• Infrastructure & Data Centre knowledge
Interested and qualified? Click here to apply