Job Title: Manager, Relationship, Chinese Sector
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Manager, Relationship, Chinese Sector will manage an assigned portfolio of Chinese Business client accounts providing banking advice and relationship support ensuring Excellent service, while integrating all Standard Bank products, services and resources, to ensure that their needs are met, thereby achieving the defined revenue targets through retention of existing business and acquisition of new business, in order to maximise bank’s profitability.
Qualifications, Skills and Experience:
- The applicant must hold a First Degree in a Business Related Course
- The role requires 2-5 years in customer service and Relationship Management.
- Excellent communication skills with a bias in speaking, reading and writing Mandarin.
- Experience in relating with Chinese customers and businesses.
- It requires client facing banking experience with ability to relate with customers at all levels.
- Significant product knowledge including specialized products and financial structures. Forecasting, cost control and client financial analysis.
- Experience in preparing and motivating Credit applications is essential with a good understanding of operational and administrative processes as well as risk and compliance standards and with a focus on maintaining high standards of service and problem resolution.
Competencies:
- Exploring Possibilities
- Adopting Practical Approaches
- Examining Information
- Documenting Facts
- Articulating Information
- Interacting with People
- Team Working
- Understanding People
- Valuing Individuals
- Following Procedures
- Seizing Opportunities
- Pursuing Goals
- Client Retention
- Mind of Customer Experience
- Client Servicing
- Customer Understanding (Business Banking)
- Product Knowledge (Consumer Banking)
- Cross and Up-Selling
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity is encouraged to Apply Online by visiting Link below.