Assistant Credit Operations Team Leader (4)
Company: Numida
Location: Uganda
Job Type: Full-time
Start Date: June 3, 2024
Deadline: May 27, 2024
About Numida:
Numida is a digital finance institution in East Africa focused on serving micro-and small businesses (MSBs). They provide growth and working capital to verified MSBs through their mobile app, offering convenient and unsecured short-term business loans.
Job Purpose:
The Assistant Credit Operations Team Leader aims to improve the performance and success of their credit team in repayment, new client acquisition, and disbursement. They will conduct due diligence on potential borrowers, analyze creditworthiness, and manage their portfolio while ensuring compliance with Numida’s policies.
Responsibilities:
- Lead by example in making underwriting decisions and adhering to credit policies.
- Support the team with identifying unmatched collections and troubleshooting pending disbursements.
- Collaborate with other Team Leaders and the Product team to standardize learning and improve service quality.
- Monitor team performance metrics and train new hires.
- Act as the go-to person for the team in the absence of the Credit Team Leader.
Your Profile:
- 3 years of experience in a credit officer or related role.
- Proficient in computer and mobile technology, including Android apps and desktop productivity software.
- Verbal and written fluency in both English and Luganda. Knowledge of other Ugandan languages is an asset.
- Excellent organizational and interpersonal skills with high levels of empathy.
- Ability to provide customer care via chat using professional language.
- Typing speed of 30+ words per minute desired.
Apply Here: Numida Careers
Company Overview:
Numida: A digital finance institution in East Africa focused on providing growth and working capital to micro-and small businesses through their mobile app. They aim to make financing accessible and convenient for entrepreneurs in the region.
