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Manager Marketing & Community Outreach Programs Employment Opportunity – I&M Bank Uganda

Job Title:   Manager Marketing & Community Outreach Programs   

Organisation: I&M Bank Uganda

Duty Station:  Kampala, Uganda

Reports to: Head Marketing & Corporate Communications


About US:

I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.


Job Summary:  The Manager, Communications & Community Outreach Programs will handle all stakeholder communications for the bank and develop & maintain partnerships with organizations that serve low-income communities and will be responsible to promote events that engage employees in community outreach as well as raising the awareness of giving back to society.


Key Duties and Responsibilities:


  • Produce and maintain policy and procedure guidelines to ensure ethical and transparent ways of working with external partners.
  • Identify, develop, and manage relationships with non-commercial partners to ensure a mutually beneficial partnership.
  • Research and identify appropriate partnerships that will lead to long term sustainable community outreach relationships.
  • Review project proposals from external parties.
  • Ensure that all sponsorship and partnership activities are aligned with the Bank’s strategic plan.
  • Lead cross-functional efforts to identify and develop positioning for programs, partnerships, and people to significantly bolster the impact of the community outreach programs.
  • Lead the evaluation of the sponsored projects to assess their success in meeting objectives and share key learnings.
  • Evaluate the community outreach initiatives against industry standards, analyse results received.

Strengthening Community Engagement and Outreach Activities

  • Coordinate with strategic partners, implementing partners and the community to participate in the outreach program activities.
  • Guide, advise and lead the staff team members in participations of community outreach program.
  • Contribute to cross-organizational learning, including providing information, guidelines, lessons learned from community outreach programs.
  • Plan & promote events to engage employees and raise awareness.
  • Maintain good relationships with the local communities and authorities.
  • Provide information to staff on available opportunities for their engagement.
  • Proactively coordinate and support the approved staff projects.
  • Create and implement an annual community outreach plan and assist in the development and recommendation of the budget.


  • Develop strategies and materials for communication of the community outreach and partnerships initiatives to all internal and external audiences, ensuring overall messaging is consistent across the Bank.
  • Write and edit materials and otherwise promote approved partnerships and activities via the different digital channels.
  • Write press releases, media pitches and blogs.
  • Regularly monitor and evaluate websites and social media platforms to ensure adequate branding and visibility of the projects and identify areas for improvement.
  • Partner with internal departments to enhance and expand programs, metrics, and communications.
  • Provide effective communication and representation, expanded partnerships, heightened visibility for community outreach programs.
  • Prepare data-driven, evidence -based periodic reports to ensure that management is equipped with necessary information for appropriate decision making.
  • Plan & execute initiatives to reach the target audience through appropriate channels (social media, email, advertising) that align with internal goals.
  • Produce progress reports on community outreach programs in line with the Bank’s strategy.

Qualifications, Skills and Experience:

  • The applicant must hold a University Degree in Commerce or Business-Related Field.
  • MBA or MSC in Public Relations and/ or professional qualification
  • Four years of cognate experience
  • Marketing Skills and Knowledge
  • People Management Skills
  • Knowledge of the Media Industry
  • Exceptional Communications Skills – Written & Oral
  • Product Development knowledge
  • Knowledge and understanding of Branding
  • Project Management Knowledge


How to Apply:

All suitably qualified and interested applicants should apply online at the link below. Please ensure to attach your academic credentials


Click Here


Deadline: 5th May 2023 by 5:00pm



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