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Manager – Design Authority Measurement and Controls Employment Opportunity – MTN Uganda Limited

Job Title:   Manager – Design Authority Measurement and Controls

Organisation: MTN Uganda Limited

Duty Station: Kampala, Uganda

Reports to: Senior Manager – Revenue Assurance and Fraud Management


About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.


Job Summary:  The Manager Controls and Measurement provides stewardship of MTN’s performance in the organization-wide management of revenue leakage risk, and future design and implementation of a revenue responsible organization, commercial framework, and technology landscape. The role is seen as the advisory arm of the Revenue Assurance.


Key Duties and Responsibilities:

  • To manage the RAFM performance and provide governance support with Executives, Management and Stakeholders to ensure revenue assurance targets are met and control performance is optimized.
  • Continuously report to and update the RAFM Snr Manager and Executive team on new identified risks from product and/or system architecture/configuration reviews
  • Continuously report to and update the RAFM Snr Manager and MTN Uganda Executive team on identified leakages appropriately classified based on MTN Group RAFM guidelines and responsible for reviewing the accuracy and approving all registered leakage incidents and quantification in the Revenue Assurance Management System (RAMS)
  • Responsible for monthly, quarterly and annual reporting on primary & secondary RAFM control performance to the RAFM Snr Manager & MTN Uganda Executive team
  • Improve profitability through the reduction of revenue leakage through strengthening the primary and secondary control environment to effectively manage risk.
  • Responsible for archiving all RAFM secondary control performance evidences & act as the central lead for RAFM during any audit.
  • Responsible for ensuring that all RAFM secondary controls are properly documented and updated with correct details of control performance steps.
  • Manage and co-ordinate all RAFM risk assessments and business requirements analysis of organization change including new Projects, Products/Services, Technology changes.
  • Improve the overall RAFM maturity and business assurance maturity level of the organization through strengthening core capabilities in both the primary and secondary control environments.
  • Delivery of RAFM awareness campaign to improve revenue responsibility within the company.
  • Manage the assessment and continuous improvement of RAFM organization to ensure that a mature and capable environment is achieved.
  • To research, improve and provide ongoing support to Measurement, Reporting, Best Practice frameworks.

Qualifications, Skills and Experience:

  • The applicant for the MTN Uganda Manager – Design Authority Measurement and Controls job must hold a University Degree – BSc Quantitative Economics / BSc- Computer Science / BSc Data Analytics / Actuarial Science or any relevant degree.
  • Post Graduate Qualification –CISA/CISM/CRISK/ MBA/CAIT skills strongly preferred.
  • Three years of experience leading a Revenue Assurance and Fraud Management organization in telecommunications company or at least 5 years in relevant sector/ industry relevant role.
  • Two years of experience in audit and/or advisory organizations
  • Two years of cross functional project management experience
  • Proven track record of business transformation, ownership and delivery. Hyperion and Oracle knowledge a plus
  • Previous experience in finance or business management roles in the telecommunications industry, within a risk assessment and management environment preferred
  • Advanced skills in Microsoft applications (including Excel, PowerPoint, Word, Project, Visio and Access), ERP (Oracle preferred).
  • Well organized and ability to prioritize regarding important flows of information and multiple requests to be processed; strong project management skills and ability to deliver.
  • Agile and Resilient
  • Highly self-motivated and objective focused.
  • Strong leadership, communication and influencing skills, with the ability to influence at an executive level.
  • Adaptability
  • Collaboration
  • Conflict resolution
  • Time management


NB: Female applicants are encouraged to apply.


How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online


Click Here


Deadline: 24th April 2023


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