Job Purpose
• Monitoring and mitigating, where appropriate, Operational Risk Payments and Clearing transaction processing, ensuring Operational requirements for the Payments & Clearing Unit are met, implementing processes and procedures in accordance with approved operations strategy, best practice models and preferred system solutions as appropriate to the Department and directing and deliver efficient and cost-effective services through the development, implementation, and maintenance of effective service level agreements (SLA) with the business.
Key Responsibilities
• Plan, Review, and monitor adherence to bank control system/procedures in Cheque clearing, EFTs, TTs, RTGS and other local transfers in line with bank policies and BOU clearing house rules and regulations.
Verify and thereafter authorize incoming RTGS instructions as per BOU rules and regulations and Bank policy.
• Ensure salary transaction uploads are timely authorized for excellent customer experience.
• Authorize outgoing RTGS, EFT, TT and Salary transfers in the system as per BOU rules, regulations, and bank policy.
• Reconcile & Review the General Ledger transactions to ensure there are no items at risk and outside the rule.
• Monitor the Bank Payment systems and ensure all commissions are earned as per bank policies.
Receive and attend to customers Queries relating to transaction transfers and cheque clearing in line with the bank policy.
• Ensure call back is done before effecting any transfers in line with the approved customer contacts.
• Ensure that all outgoing transfers are posted off customers’ accounts through the banks’ core banking system before routing the same to the beneficiaries.
• Ensure that all in ward Cheques, TT, Direct Debits & EFTs received from BOU are posted by debiting BOU and crediting the respective Customers’ accounts.
• Ensure the Department meets the required standards of customer service quality, efficiency, and productivity; and where necessary, analyse, review, and develop methods of working in conjunction with Department staff to devise means whereby these standards may be enhanced.
• To ensure that management is fully informed of significant Operational Risks faced by the department.
• Ensure compliance by Department with all relevant laws & regulations, and that documented procedures are always up to date.
• Investigate and promptly resolve (or escalate) any irregularities, and act as first point of response to audit and regulatory queries.
• New system(s) testing and verification.
Requirement
Minimum Education Qualification:
• Bachelor’s Degree in a Business-related Course
• Basic Accounting
Work Experience:
• Minimum of 4-6 years post-graduation experience, with 2 years in a supervisory role
Required Competencies (Knowledge, Skills & Abilities):
• Hand-on experience in Cheque Clearing & TT processing.
• In-depth understanding of the relevant local and international transfer regulations.
• Banking Operations & Control Policies
• Good knowledge of local and international payment systems (UNISS, KACH & SWIFT)
• Analytical problem solving
• MS Excel/MS Word/good accounting knowledge & analytical skills
• Computer proficiency
Interested and qualified? Click here to apply