Job Title: IT Associate
Organisation: United Nations High Commissioner for
Position No.: T/002/01/21
Vacancy Notice: Internal/ External Vacancy Notice Number 002/Temp/2021
Duty Station: Uganda
Reports to: Senior
External Relations Officer
The Office of the
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.
Job Summary: Under
the overall supervision of a (Senior) IT Officer, the IT Associate provides
reliable and timely IT services on the application and infrastructure of UNHCR
standard IT services in the Area of Responsibility (AoR). S/he normally
receives technical guidance from a (Senior) IT Officer for the Telecom/IT
infrastructure in the region in which the field or emergency operation exists.
In offices where there is no IT Officer, direct supervision may be exercised by
the (Snr) Admin Officer as applicable in the duty station.
Key Duties and Responsibilities:
in on-site needs assessment and installation and maintenance of UNHCR
Telecommunications and IT equipment.
consultation with the supervisor, establish the IT requirements in field
operations, considering the overall IT and Telecom strategy of the region, the
operational needs and the security constraints.
and configure the most appropriate type of UNHCR IT and Telecommunications
systems (HF, VHF, UHF, Microwave Links, Telephony, and satellite systems) to
meet the field and emergency operations immediate IT needs.
that the equipment under his/her responsibility is in good working condition,
by inspecting regularly the hardware and installations. If required, arrange
promptly repairs or replacement as necessary according to established
records of the installations and repairs/replacements done and keep the
supervisor fully informed on the status of the equipment.
each office, where equipment is installed, with full information for their
asset management records.
applicable, keep a proper inventory level of all sites spares and return spare
parts for repair/replacement.
and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane,
etc. to prevent faults occurring.
remove users from the Network.
in the maintenance of accurate records of users and usage of the Network.
out minor hardware maintenance.
Technical Briefing/Training on the equipment to local IT resources and users,
including IPs, ensuring that they are able to maintain/use the equipment.
in the development and configuration of IT and Telecom Equipment/Kits used in
field operations and emergencies.
on appropriate resolution to incidents / problems.
issues to supervisor if incident / problem cannot be resolved with scope of
other related duties as required.
Qualifications, Skills and Experience:
ideal candidate for the United Nations IT Associate job opportunity should hold
a High school diploma. Required.
three years of relevant work experience is required.
relevant to the function or particularly on HF/VHF radio or IT systems, PAMA
satellite systems, PABX, Cisco routers and satellite modems is required.
of English is required.
in Information Technology or related field is desirable.
experience with wireless and VoIP systems, electricity, generators, lightning
protection an asset and previous experience in Emergencies is desirable.
How to Apply:
Ugandan nationals who wish to join the United Nations High Commissioner for
Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the
link below and follow the application instructions after reviewing the job
Deadline: 4th March 2021